Brushed Beauty Stop

I booked an appt with Angela and while she was very welcoming and friendly she didn’t do a very good job on my hair at all (half head of highlights at $179). I came out with yellow hair and the most intense and crooked regrowth line. My hair was meant to be straightened as part of the package but my hair felt crispy and was very poofy and frizzy. I got into my car and freaked out when I saw it, I thought maybe it will settle, maybe it’s not that bad. I tried to get used to it over the next 3 days but didn’t so I messaged her telling her I didn’t like it at all and asked if she could do another toner or try and fix it. Angela did reply about an hour later and said I could come the next day which was great but in that time I had called another salon as I didn’t feel too confident in Angela fixing it and I made an appt to go into this salon and see what they thought about it so I didnt respond to Angela right away. Then next day at 9am I went to this salon to which they told me the foils she did had bleed and it was a mess. While I was at this appt Angela messaged me again asking if I was able to come that day to which I responded I wouldn’t be coming back to her as the foils she did had bleed and I wasn’t happy as it was going to be hard to fix, Angela did not respond. I then text Angela the next day asking what her policy was and if she offered a refund or a partial refund as I had to pay to have my hair fixed, she later responded saying she was a bit confused as I’d had it fixed but I told her it would be hard to fix and that she doesn’t offer a refund as I could have gone back to her to have it sorted to which I responded to her that I lost faith in her and her ability to fix my hair and that I didn’t trust her to fix my hair as she failed to tell me about the mistake she had made with the foils bleeding. I never got a response from Angela or an apology. I wouldn’t recommend, yes she did offer to fix which was nice but I shouldn’t have had to have it fixed in the first place and I think she was dishonest in not telling me the foils had leaked and that there was an issue.

Absolutely thrilled with the service! Managed to secure a last-minute booking without any issues. The ambiance upon arrival was stunning and inviting. Felt at ease throughout the service and left feeling elated :) highly recommend!!

I highly suggest Angela at Brushed Beauty Stop, I underwent a hair transformation with half head foils, a delightful head massage, and beautifully styled curls. Angela is exceptionally amiable and executed a fantastic job with my hair. The salon is cozy and conveniently located.

Angela is truly fantastic at her craft. Nailed my hair color today and delivered exactly what I had envisioned. I have definitely discovered my preferred hair stylist! The salon is also incredibly charming!🙂 …