Fox Hair Blonde Bar

There was a mix-up with my hair appointment, as it was scheduled for a half head treatment instead of the full head I requested. Upon arrival, I was informed that only the half head service could be accommodated due to time constraints. The handling of this situation was disappointing, and the communication could have been more polite and understanding. It felt like the blame was subtly shifted to me, which was disconcerting. The interaction with the staff, particularly the person in charge of hair extensions, was less pleasant than expected. It would have been nice if there was an effort to resolve the issue with a focus on mutual understanding, rather than assigning fault.

I spent $340 on hair that ended up looking like it was bleached from a supermarket box. I visited the salon as a returning customer in the evening. I requested my hair to be lightened with an ashy tone, as I had done many times before. During the consultation, I was assured that this could be achieved, even if it meant using a darker toner. I emphasized that any ash shade would be fine as long as there was no warmth... To my dismay, the next morning in natural light, I discovered my hair had turned a full-on ginger color. When I addressed this with the salon, I was essentially told tough luck and denied a refund. Appalling service.

Absolutely stunning! Hollie rose is just exceptional and transformed my long overdue Mum hair into something truly fabulous! She grasped my needs perfectly, and I left feeling rejuvenated! The coffee and conversations added such a lovely touch to the whole experience! 💓